A notion of public policy and the way of designing politics

Abstract

In this paper author firstly explained the notion and significance of public politics, analysis process, instruments and types of public policies. Then the author analyzed some specific features of the approach in creation and realization of public policies, starting from the citizens up to the government, also analyzing contribution of these processes to social democratization along the way. Third part of the paper is a mini-study case of Serbia of today, encompassing the quality of overall system and institutional environment, the role of the administration and services in engagement of the citizens and some cases of good practices (the case of local government of Indjija) in the case of reformed local government administration and the system 48 in providing services to the citizens.

U ovom tekstu ću objasniti pojam i značaj javne politike, proces analize, instrumente i tipove javnih politika. Drugi deo analize je posvećen specifičnosti pristupa u kreiranju i realizaciji javnih politika od građana prema vlasti i doprinos ovih procesa demokratizaciji društva. Treći deo analize je mini studija slučaja Srbije koja obuhvata kvalitet ukupnog sistema i institucionalnog ambijenta, ulogu administracije i službi u uključivanju građana i primere dobre prakse (opština Inđija) koji se odnose na reformisanu opštinsku administraciju i na sistem 48 u pružanju usluga.